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Refund Policy

Refund Policy - the basics

At Bamboo Cleaning Services, customer satisfaction is our priority. If you are not fully satisfied with the service provided, please contact us at  bamboocleaningservice@gmail.com  within 24 hours, and we will offer a complimentary re-cleaning.

Refunds will be issued under the following conditions:

  • Refunds are available only if the service has not been satisfactorily completed after a re-clean.

  • Refund requests must be made within 48 hours of the service date.

  • No refunds will be provided for same-day cancellations or missed appointments due to lack of access.

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